Please take a look at the below slider for our client testimonials
Working with Mark has completely changed the way I think about my business and its potential. I have learnt more about running a business since working with him than I ever did before. Before starting with Mark my business was successful but mostly through hard graft and working long hours. I was often in the office late and even when I was at home, my mind was partly on the business. When I met Mark, I quickly realised I would be better off with him alongside me, helping me to grow the business. Working with a coach has changed how I think about everything. I used to make decisions based on what I felt was right. Now we test and measure what we do, so we make decisions based on solid data and what works. I also feel part of a bigger network of business owners now which makes running my company feel less lonely. As well as feeling better about things, coaching is also bringing business results. Working with Mark has helped us to grow our revenue and profits in our existing business and we’re growing into new areas which could be a game-changer for us. If you’d have asked me whether I needed business coaching a year ago, I wouldn’t have even considered it. But now I’m working with ActionCOACH I wish I’d done it years ago. I’ve got a clear plan for what to do, am much more focused on the future of the business and have someone who can support and challenge me to get where I want to be. I would highly recommend having Mark as a coach to any Norfolk business, however big or small. It’s one of the best business decisions I ever made.Liam Blofeld – LGB Plumbing and Heating Ltd, Gorleston
We began our coaching journey with Mark in the midst of an incredibly challenging time for our industry, the hospitality sector. Initially we had contemplated whether we could justify the cost given our business was under severe operational restrictions but looking back now, he couldn’t have proven to be more valuable. The impact that Mark has had on our business - and our mindset towards it - has been immeasurable. He has introduced us to a number of techniques that we have used in our business to improve revenues, staff morale and structure. The most profound improvement however, is to us as Business owners. We have learnt, with his guidance and accountability checking, to put our efforts into the areas that produce real results rather than spending 60+ hours a week firefighting our way through a never-ending task/problem list. He reminds us to celebrate the wins, both big and small and has an incredible knack for asking those vital questions that keep us focused on the important long term goals.
I genuinely cannot recommend Mark enough. We feel incredibly lucky to have crossed paths with him and there is no doubt he will remain an important factor in our business for a long time to come.Michelle and Cheryl - Tipsy Vegan
After just 4 months working with him, I have achieved all the objectives we set out to do. Revenues have grown by around 50% since the start of coaching. Profits are up significantly (and have more than paid for the investment in coaching). Projects are running more smoothly and effectively and I have a clear sense of where we are heading and what we are doing. Perhaps most important of all I have refound my passion for the business. I am really enjoying it again and am excited about what the future holds. When we started working together I scored a 3/10 for how much I was enjoying the business. Now I’m a 9/10! Working with a business coach felt like a big step to begin with, but it has really helped me to get control of the business and have a clear vision for the future. The next step is to grow the team and really ramp up to allow more clients to get a great online presence. I would highly recommend working with Mark if you want to grow and improve your business and yourself. As long as you’re willing to implement the ideas and recommendations, it’s a no-brainer.Ryan Seymour – West Norfolk Web Design, Dereham
Before I worked with Mark I was always a little sceptical about business coaching and I couldn’t really understand how someone who wasn’t from my industry would be able to help me. The business had been growing really well and getting great feedback so I questioned why I would need any help. What I hadn’t thought about though was how the business was working for me. How happy I was working every hour I could find to grow the business, support my staff and keep increasing our profits year on year. Like most business owners, I worked long hours but didn’t really have a vision of where we were heading. Without Mark I still wouldn’t know where I was heading. He has really helped me identify where I want to be at certain stages over the coming years and I’m now on track to achieve in 6 months what I assumed would take several years. The coaching has helped get me really focused, and I’m now really excited to be able to work a 4 day week for the first time in my life. Since starting coaching I have a clear vision of the future, have a plan in place to get there, and feel more in control of our destiny. And on top of all that we’re achieving our best results ever and have been voted Best Estate Agent Office in the UK. For anyone considering coaching I honestly would say to jump right in, have a conversation with Mark and go from there. There is no reason why any business shouldn’t have some form of coaching and Mark is very friendly, approachable and without him I would still be working long hours and have no plan for how to start ticking off those life dreams. He helps you get the best out of yourself and I would 100% recommend him.Mark Ewin – Mark Ewin Estate Agents, Bury St Edmonds
I was introduced to Mark on a Zoom call with BNI Norfolk during The Great Coronavirus Lockdown of 2020. I work routinely with business coaches to better myself and my business so I can say with authority that Mark is up there with the best. His approach is to pose patient, light-hearted, but deeply probing questions that lead one to realise all on their own (or so it seems) what approach they should take. To be able to do this, he clearly has an incredible ability to grasp what a business does and the opportunities for it, as well as understanding the owners of that business remarkably well. For us, Mark teased out the realisation that the reason a lot of folks did not quite understand what we do, is because we had failed to frame it clearly and concisely. Moreover, he drove me to the realisation that the core thing we are good at and enjoy doing was conspicuous only by its absence in our services line-up! With Mark’s painful, but oh-so-nourishing questions ringing in our ears we set about refining our ‘product suite’, customer journeys, and elevator pitches. Now done, we feel so much more in control, comfortable, and motivated. There is no doubt Mark has made a great deal of impact to the fortunes of our business and I wholeheartedly recommend him to anyone looking to improve the prospects of theirs.Tom Hayden – Delocate, Norwich
My business is currently going through quite a rapid scale up, and the support and guidance I’ve received from Mark so far has been extremely helpful. He has been a great sounding board, and has already pushed me to focus on areas of the business I was overlooking. I’m really excited to continue working with him over the next few months/year, and I highly recommend him as a business coach. Thank you Mark!Helen Chapman – Bellybambino, Norfolk
Mark’s reputation precedes him - I was aware of him as a big hitter with leading international HR consultancy before we met in humble Norfolk. Recently Mark has been helping me with some business coaching. He quickly identified an issue or development area that I get side tracked in - it’s great seeing yourself on a poster or in the press but rarely translates to an enquiry for my business. Mark gave me a couple of tools to eat the frog - to focus on what is most important, which is providing excellent HR support to our clients and in that way build and grow.Peter Lawrence – Human Capital Department, Norfolk
As someone completely new to the world of business, Mark’s mentoring has been invaluable. Mark has a way of gently, but purposefully challenging your views and perspectives in order to help you develop your business in ways you had perhaps not considered.
The combination of business education, mindset development and networking opportunities that have arisen from being part of Profit Club, has meant that I have developed a confidence in many areas that I did not have before. This has translated into being able to work in a more streamlined, efficient way, which has inevitably led to a more successful business.
I had a preconception of what a business mentor would be like and it wasn’t entirely positive! However Mark is calm, focused, very experienced and most importantly has a sense of humour. He very quickly gets a sense of the ethos of your business and works with you from there, rather than barrelling in and telling you to change lots of things!Alice Smith - BuckleUp Parenthood
In Mark's first coaching session, I started to see the problems I was facing in entirely new ways. This kind of perspective is incredibly valuable. Speaking with Mark was very easy and comfortable. I felt heard and came to new insights about myself as a business owner and the problems I'm facing.
He uses questions to help surface specific actions as takeaways to help encapsulate learnings. This open-ended method of inquiry towards action seems like a great recipe for growth and success.
I'd highly recommend meeting with Mark for a session and seeing what insights and growth you can unlock for you and your business.John Ellison - Goodery
As a new company the advice we received was immeasurably helpful, talking with Mark really helped us focus on moving the business past the planning stage and helped get the ball rolling. I'm sure without his advice we would still be pondering how to start. He had a wide range of knowledge on everything from businesses management to advice about advertising and social media, as well as going above and beyond to connect us with some fantastic local business who can help us create our brand into something amazing. Mark also gave me the personal confidence to push the business to the next stage and not get stuck over planning every element. The process of starting a new company is daunting at the best of times but when lockdown came into the mix the challenge was even harder, Mark helped me push through the challenges and break down the elements of business to help me put my focus in the right places and get things moving in the right direction. I feel that any business large or small, established or new, can benefit from his expert coaching. I can't thank him enough for his time and would recommend him to any business owner.Bethan Odgers – Fenland Hampers, Norfolk
Mark Williams business coaching has helped me to refocus on the priorities of my business. I had never needed a coach before and felt unsure what I was letting myself in for. Lockdown has brought my project to a stand still and I couldn’t find a way to get it off the ground. Mark has this wonderful way of asking questions that made me think of possibilities, helping me gradually to think outside the box. As an ActionCOACH, he has provoked me to be accountable for my own actions and the hour of coaching was the best decision I had made for a long time. I would highly recommend him.Miriam Blyth - mirbly.com, Norfolk